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We process (and ship) orders monday through friday, except national holidays, for monday through friday delivery.

In-Stock vs. On-Demand Jewelry

We fabricate in-stock jewelry on an ongoing basis to keep a small cache on hand. We typically ship your in-stock jewelry within two business days (up to four during holiday season) of receiving your order. For example, if you order overnight shipping with your order, the shipping clock starts on the ship date, which, again, is 2-4 days after we receive your order. Let us know if you absolutely need your item sooner, and we will try our absolute best.

By comparison, we fabricate on-demand jewelry, you guessed it, on demand. We typically start the process within a business day of receiving your order; production plus delivery of on-demand jewelry typically spans two to six weeks.

Bespoke Pieces

Dominique Cohen creates stunning bespoke jewelry — and now bespoke hats as well! Production schedule varies, as you can imagine, with design intricacy and other factors, all of which we discuss with you during the bespoke design process.

All Packages FedEx Signature-Required

We ship via FedEx, overnight by default to limit chance of theft; we highly recommend choosing a longer journey only if you absolutely must. Rates stem from your delivery location.

Because of the high value of your Dominique Cohen package, it must be signed for by an adult. FedEx recently changed its policies to no longer offer home delivery for such packages. We apologize for any inconvenience; several packages have been stolen this past year whenFedEx delivery personnel left boxes on doorsteps without enforcing the adult-signature-required part of the delivery contract, so we really must insist on that safety aspect.

So, we now delivery to the FedEx location nearest your ship-to address. You can pick up (and sign for) your beautiful cargo at a different FedEx (including FedEx Office) location, if you like: Simply specify the preferred FedEx within your order's Notes.

We cannot ship to PO boxes.

COVID Disruptions

the pandemic has tossed a few bumps into production as well as delivery cycles. we appreciate your patience — with us and with FedEx.

Returns, Exchanges

See our Returns, Exchanges page (will open in a new window). Thanks!

Enjoy!

If you have questions, drop us a line.
Happy shopping!

Let’s take a look-see…

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Drop Us A Line

We love hearing from clients.
How can we help you today?

With details about a piece of jewelry, perhaps;
or, with a custom hat design appointment;
or, with a DC event appointment;
or with private shopping and collection curation (in-store, or via Zoom).

Let us know, and we're on it!

Your day just became all the brighter. More soon!

shine on

Your hat size.

Determining your hat size is so easy: Run a tape measure (or string) around the circumference of your head an inch or so above your ears, leaving just enough wiggle room to fit your finger between your head and the tape/string. If using a tape measure, there's your hat diameter; if you use a string, piece of ribbon, or similar, then compare with a ruler (or use a phone app) to measure the length value.

Or, message us and we'll help you with determining your hat size — and with designing your dream hat, if you like!

Caring for your baby.

We created your hat with love. Show her a bit of love in return, and she'll last and last.

We process and ship orders Monday through Friday, except national holidays, scheduling for Monday through Friday delivery.

In-Stock vs. On-Demand

Please allow up to 2 days of handling for "in stock" items (up to 4 days during holiday season). For example, if you request overnight shipping, the shipping clock starts on the ship date, which, again, is 2-4 days after we receive your order. Please let us know if you absolutely need your item sooner; we will try our best!

By comparison, we fabricate on-demand jewelry, hats, apparel, you guessed it, on demand. We typically start the process within a business day of receiving your order; production plus delivery of on-demand items spans two to six weeks.

Custom Orders

Dominique Cohen creates stunning bespoke jewelry, hats, and apparel. Production schedules vary, as you can imagine, with design intricacy and other factors, all of which we map out with you during the custom design ordering process.

Purchases Ship to FedEx/FedEx Office Locations, and They Require an Adult to Sign at Pickup

We ship via FedEx, overnight by default to limit chance of theft; we highly recommend choosing a longer journey only if you absolutely must. Rates stem from your delivery location. 

Because of the high value of your Dominique Cohen package, it must be signed for by an adult. FedEx recently changed its policies to no longer offer home delivery for such packages. We apologize the inconvenience, however it is a vital security protocol.

We ship to the FedEx location nearest your ship-to address. You absolutely can request a different FedEx / FedEx Office location: Simply note your preference within the Notes field of your order (just below the "add to bag" button).

We cannot ship to PO boxes.

We hope you love your purchase!
Expert hands created it with pride in craftsmanship
& joy in bringing clients joy.

Questions? Send us an email, or call or text us at (323) 404-2959.
Happy shopping!

Drop Us A Line

We love hearing from clients.
How can we help you today?

With details about a piece of jewelry, perhaps;
or, with a custom hat design appointment;
or, with a DC event appointment;
or with private shopping and collection curation (in-store, or via Zoom).

Let us know, and we're on it!

The buzz!

Your note to us is on its way! We love talking with clients, and look forward to reading your message. We try to answer same-day; occasionally events and client appointments delay the loop. Talk soon!

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