order turnaround and delivery
We process (and ship) orders monday through friday, except national holidays, for monday through friday delivery.
In-Stock vs. On-Demand Jewelry
We fabricate in-stock jewelry on an ongoing basis to keep a small cache on hand. We typically ship your in-stock jewelry within two business days of receiving your order.
By comparison, we fabricate on-demand jewelry, you guessed it, on demand. We typically start the process within a business day of receiving your order; production plus delivery of on-demand jewelry typically spans two to six weeks.
Dominique Cohen creates stunning bespoke jewelry — and now bespoke hats as well! Production schedule varies, as you can imagine, with design intricacy and other factors, all of which we discuss with you during the bespoke design process.
All Packages FedEx Signature-Required
We ship via FedEx, overnight by default to limit chance of theft; we highly recommend choosing a longer journey only if you absolutely must. Rates stem from your delivery location.
Because of the high value of your Dominique Cohen package, it must be signed for by an adult. FedEx recently changed its policies FOR THE HOLIDAYS no longer offer home delivery for such packages. We apologize for any inconvenience; several packages have been stolen this past year whenFedEx delivery personnel left boxes (on doorsteps) without enforcing the adult-signature-required part of the delivery contract, so we really must insist on that safety aspect.
You can pick up (and sign for) your beautiful cargo at your choice of your nearby FedEx or Walgreens.
We cannot ship to PO boxes.
the pandemic has tossed a few bumps into production as well as delivery cycles. we appreciate your patience — with us and with FedEx.
If you have questions, drop us a line.
Here to help!