order turnaround and delivery
We process (and ship) orders monday through friday, except national holidays, for monday through friday delivery.
In-Stock vs. On-Demand Jewelry
We fabricate in-stock jewelry on an ongoing basis to keep a small cache on hand. We typically ship your in-stock jewelry within two business days of receiving your order.
By comparison, we fabricate on-demand jewelry, you guessed it, on demand. We typically start the process within a business day of receiving your order; production plus delivery of on-demand jewelry then typically takes two to four weeks.
Dominique Cohen creates stunning bespoke jewelry. Production schedule varies, obviously, with design intricacy and other factors, all of which we discuss with you during the bespoke process.
All Packages FedEx Signature-Required
We ship via Fedex. During checkout you select second-day, overnight, or other delivery speed, as appropriate to your location. Rates stem from your delivery location.
All dominique cohen packages require an adult signature upon delivery. Please make sure to use a delivery address where someone can sign for your package, and, as needed, note special instructions within your order form's Notes field.
We cannot ship to PO boxes.
the pandemic has tossed a few bumps into production as well as delivery cycles. we appreciate your patience — with us and with fedex.
If you have questions, drop us a line.
Here to help!