Order Turnaround and Delivery
We process and ship orders Monday through Friday, except national holidays, scheduling for Monday through Friday delivery.
In-Stock vs. On-Demand
Please allow up to 2 days of handling for "in stock" items (up to 4 days during holiday season). For example, if you request overnight shipping, the shipping clock starts on the ship date, which, again, is 2-4 days after we receive your order. Please let us know if you absolutely need your item sooner; we will try our best!
By comparison, we fabricate on-demand jewelry, hats, apparel, you guessed it, on demand. We typically start the process within a business day of receiving your order; production plus delivery of on-demand items spans two to six weeks.
Custom Orders
Dominique Cohen creates stunning bespoke jewelry, hats, and apparel. Production schedules vary, as you can imagine, with design intricacy and other factors, all of which we map out with you during the custom design ordering process.
Purchases Ship to FedEx/FedEx Office Locations, and They Require an Adult to Sign at Pickup
We ship via FedEx, overnight by default to limit chance of theft; we highly recommend choosing a longer journey only if you absolutely must. Rates stem from your delivery location.
Because of the high value of your Dominique Cohen package, it must be signed for by an adult. FedEx recently changed its policies to no longer offer home delivery for such packages. We apologize the inconvenience, however it is a vital security protocol.
We ship to the FedEx location nearest your ship-to address. You absolutely can request a different FedEx / FedEx Office location: Simply note your preference within the Notes field of your order (just below the "add to bag" button).
We cannot ship to PO boxes.
We hope you love your purchase!
Expert hands created it with pride in craftsmanship
& joy in bringing clients joy.
Questions? Send us an email, or call or text us at (323) 404-2959.
Happy shopping!