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keepin’ it gorgeous —
jewelry maintenance tips

A Little Bit of Love Goes a Long Way

general care

dominique cohen jewelry has been designed and manufactured to the highest quality standards. each piece is individually hand-crafted by our team of artisans. therefore, small presentational differences within each piece are organic, and viewed as evidence of individualized artisanal hand-work. as 18k gold and sterling silver are relatively soft metal materials, periodic examination of all clasps, enhancer bail clasps, stone settings, and components are recommended to ensure long lasting enjoyment of each piece.

we recommend avoidance to exposing all of your jewelry to substances containing bleach or ammonia, direct sprays of perfume, hair chemicals or any toiletry lotions, creams or chemicals. we recommend that you adorn yourself with our jewels after you are fully dressed to avoid contact with any toiletry chemicals.

we recommend you remove your jewelry before swimming in chlorinated water.

we recommend using a suitably lined box or protective pouch to store all jewels. for heavy gold items, consider a home safe or other secure environment. to avoid scratches, individually store each piece of jewelry.

diamonds and gemstones

all gems vary in hardness and porosity. we recommend that you research online the porosity of the specific gemstone(s) in your collection. Be wary of chemical cleaning products; if you like, contact us before trying any chemical cleaners. The safest cleaning method is gently rubbing with a soft cotton cloth.

pearls

wear your pearls often: the natural oils from your skin actually enhances pearl lustre. That said, pearls are sensitive and porous; toiletry chemicals can discolor or otherwise damage pearl nacre. do not, for instance, apply or spray on body lotions, perfumes, hair sprays, or other chemicals when wearing your pearls.

Clean pearls by gently wiping or polishing with a soft cotton cloth. never use jewelry cleaning chemicals on pearls: the pearls will discolor and otherwise get damaged.

sterling noir

sterling noir is sterling silver metal with a black rhodium coating. chemical cleaners can damage the dark finish and so should be avoided. Instead, rub gently with a soft cotton cloth.

Enjoy.

If you have questions, drop us a line.
Love to help!

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Drop Us A Line

We love hearing from clients.
How can we help you today?

With details about a piece of jewelry, perhaps;
or, with a custom hat design appointment;
or, with a DC event appointment;
or with private shopping and collection curation (in-store, or via Zoom).

Let us know, and we're on it!

Your day just became all the brighter. More soon!

shine on

Your hat size.

Determining your hat size is so easy: Run a tape measure (or string) around the circumference of your head an inch or so above your ears, leaving just enough wiggle room to fit your finger between your head and the tape/string. If using a tape measure, there's your hat diameter; if you use a string, piece of ribbon, or similar, then compare with a ruler (or use a phone app) to measure the length value.

Or, message us and we'll help you with determining your hat size — and with designing your dream hat, if you like!

Caring for your baby.

We created your hat with love. Show her a bit of love in return, and she'll last and last.

We process and ship orders Monday through Friday, except national holidays, scheduling for Monday through Friday delivery.

In-Stock vs. On-Demand

Please allow up to 2 days of handling for "in stock" items (up to 4 days during holiday season). For example, if you request overnight shipping, the shipping clock starts on the ship date, which, again, is 2-4 days after we receive your order. Please let us know if you absolutely need your item sooner; we will try our best!

By comparison, we fabricate on-demand jewelry, hats, apparel, you guessed it, on demand. We typically start the process within a business day of receiving your order; production plus delivery of on-demand items spans two to six weeks.

Custom Orders

Dominique Cohen creates stunning bespoke jewelry, hats, and apparel. Production schedules vary, as you can imagine, with design intricacy and other factors, all of which we map out with you during the custom design ordering process.

Purchases Ship to FedEx/FedEx Office Locations, and They Require an Adult to Sign at Pickup

We ship via FedEx, overnight by default to limit chance of theft; we highly recommend choosing a longer journey only if you absolutely must. Rates stem from your delivery location. 

Because of the high value of your Dominique Cohen package, it must be signed for by an adult. FedEx recently changed its policies to no longer offer home delivery for such packages. We apologize the inconvenience, however it is a vital security protocol.

We ship to the FedEx location nearest your ship-to address. You absolutely can request a different FedEx / FedEx Office location: Simply note your preference within the Notes field of your order (just below the "add to bag" button).

We cannot ship to PO boxes.

We hope you love your purchase!
Expert hands created it with pride in craftsmanship
& joy in bringing clients joy.

Questions? Send us an email, or call or text us at (323) 404-2959.
Happy shopping!

Drop Us A Line

We love hearing from clients.
How can we help you today?

With details about a piece of jewelry, perhaps;
or, with a custom hat design appointment;
or, with a DC event appointment;
or with private shopping and collection curation (in-store, or via Zoom).

Let us know, and we're on it!

The buzz!

Your note to us is on its way! We love talking with clients, and look forward to reading your message. We try to answer same-day; occasionally events and client appointments delay the loop. Talk soon!

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